About us

In a busy and complex world, where everyone and everything is connected by technology, experiences matter more than ever. Usability directly impacts the quality of an experience, while great experiences create the loyalty and trust that enable brands to grow and companies to thrive. Usablenet’s mission is to be a strategic partner to clients by creating and delivering great experiences across all channels.


Business Analyst

We’re looking for a high calibre technology orientated junior level project manager, ideally, with client-facing experience, this is a prime opening to join our highly successful business which provides a unique and innovative service to many large clients.

As a Business Analyst, you will be responsible for Completing Project Requirement Documentation for new projects and large change management requests, as well as supporting our Project Managers and Senior project managers with day to day requirement capture.

You’ll be liaising both with our clients and also internally with Quality Assurance Analysts, developers and our User experience team to help develop and deliver outstanding Mobile and Multichannel experiences.

Additionally, you will help co-ordinate the work of project managers within your team, working with them to ensure team success and efficient use of resources.

Offering the chance to be challenged, inspired and rewarded, you will play a significant role in groundbreaking IT projects with a company which is going from strength to strength.

To be considered for this pivotal role, you will have:

An understanding of web fundamentals.
Hands-on experience of the Software Development Lifecycle (SDLC) either within development, testing or analysis roles ideally in web based arenas.

Experience capturing and documenting requirements and one or more of the following techniques: use cases, business rules, requirements traceability, UML modelling, storyboards, prototyping, user flows.

As a Business Analyst, you will have strong written and verbal communication skills and the ability to remain calm, positive and encouraging during stressful situations. You will be comfortable working within a fluid environment where priorities are continually shifting and able to work to deadlines.

A PRINCE2 or formalised Project Management methodology qualification would be beneficial to your application. Experience of working with Fortune 500 clients would also be an advantage.

Submit your resume to: careers@usablenet.com